Skip to content
Einkaufen bei DE?

1-year warranty included | Reliable quality, worry-free use

Language

Cart

Member Exclusive Benefits

Log in to sync orders, warranty, and points

  • Real-time order tracking
  • Dedicated after-sales support
  • Member point rewards

Welcome

Log in to your account

OR

Sign in with Email

Enter your email and we'll send a one-time code for instant access.

Privacy Policy

Privacy Policy

INTRODUCTION

Em-Smart (“we” or “us” or “our”) respects the privacy of our users (“users” or “you”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://www.em-smart.store, including all other media formats, media channels, or mobile websites related to or connected with it (collectively referred to as the “Website”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not visit the Website.

We reserve the right to amend this Privacy Policy at any time and for any reason. We will notify you of any changes by updating the "Last Updated" date of this Privacy Policy. All changes or modifications will take effect immediately upon posting the updated Privacy Policy on the website, and you waive your right to be notified separately of each individual change or modification.

We recommend that you review this privacy policy regularly to stay informed of any updates. By continuing to use the website after the date of publication of a revised privacy policy, you acknowledge that the changes in that revised privacy policy are valid, binding upon you, and accepted.



▸COLLECTION OF YOUR DATA

We can collect information about you in various ways. Information we may collect on the website includes:

Personal Data
Personally identifiable information such as your name, delivery address, email address, and telephone number, as well as demographic information such as your age, gender, place of residence, and interests, which you voluntarily provide to us when registering on the website or participating in various website-related activities, such as online chats and message boards. You are not obligated to provide us with any personal data. However, if you choose not to, you may not be able to use certain website features.

Derivative data
Information that our servers automatically collect when you access the website, such as your IP address, browser type, operating system, access times and the pages you viewed immediately before and after accessing the website.

Financial data
Financial information, such as details about your payment method (e.g., valid credit card number, card brand, expiration date), may be collected when you make purchases, place orders, return or exchange items, or request information about our services on the website. We store very limited financial information, if any at all. All other financial information is stored by our payment provider, PayPal. We recommend that you review PayPal's privacy policy and contact PayPal directly with any questions.

Data from mobile devices
Device information, such as your mobile device's ID, model and manufacturer, as well as information about your device's location if you access the website from a mobile device.

Third-party data
Information from third parties, such as personal data or network friends, if you connect your account to the third party and grant the website access to this information.


Data from competitions, prize draws and surveys
Personal and other information that you may provide when participating in competitions or prize draws and/or when answering surveys.

USE OF YOUR DATA

Accurate information about you allows us to provide you with a smooth, efficient, and personalized experience. Specifically, we may use the information collected about you through the website for the following purposes:

●Conducting prize draws, promotions and competitions.
●Supporting law enforcement agencies and responding to subpoenas.
●Creation of anonymized statistical data and analyses for internal use or for disclosure to third parties.
●Creating and managing your account.
●Delivery of targeted advertising, coupons, newsletters and other information about promotions and the website.
●Email contact regarding your account or order.
●Enabling communication between users.
●Processing and managing purchases, orders, payments and other transactions related to the website.
●Creating a personal profile about you to personalize future visits to the website.
●Increased efficiency and operation of the website.
●Monitoring and analyzing usage and trends to improve your experience with the website.
●Notification of website updates.
●Offering you new products, services and/or recommendations.
●Conducting other business activities as required.
●Prevention of fraudulent transactions, monitoring for theft and protection against criminal activities.
●Processing of payments and refunds.
● Obtaining feedback and contacting you regarding your use of the website.
●Resolution of disputes and problem solving.
●Answering product and customer service inquiries.
●Sending you a newsletter.
● Obtaining support for the website.
●Other.


SHARING YOUR DATA

In certain situations, we may share the information we have collected about you. Your information may be disclosed as follows:

Legally required or to protect rights
If we believe that disclosing information about you is necessary to respond to legal proceedings, investigate or remedy potential violations of our policies, or protect the rights, property, and safety of others, we may share your information in accordance with applicable laws, rules, or regulations. This includes exchanging information with other companies to protect against fraud and reduce credit risk.

Third-party service providers
We may share your data with third parties who provide services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service and marketing support.

Marketing communication
With your consent, or with the option to withdraw your consent, we may share your data with third parties for marketing purposes, to the extent permitted by law.

Interactions with other users
When you interact with other users of the website, those users can see your name, profile picture and descriptions of your activities, including sending invitations to other users, chatting with other users, liking posts and following blogs.

Online postings
If you post comments, contributions or other content on the website, your contributions can be viewed by all users and publicly distributed outside the website indefinitely.


Third-party advertising
We may use third-party advertising companies to serve ads when you visit the Site. These companies may use information about your visits to the Site and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.

Partner companies
We may share your data with our affiliated companies. In this case, we require these affiliated companies to comply with this privacy policy. Affiliated companies include our parent company and all subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

business partners
We may share your data with our business partners to offer you certain products, services or promotions.

Other third parties
We may share your data with advertisers and investors to conduct general business analysis. We may also share your data with such third parties for marketing purposes, to the extent permitted by law.

Sale or bankruptcy
If we restructure or sell all or part of our assets, merge with another company, or are acquired by another company, we may transfer your data to the successor company. If we cease operations or become bankrupt, your data would be transferred to or acquired by a third party as an asset. You acknowledge that such transfers may occur and that the acquiring party may reject the commitments made in this Privacy Policy.

We are not responsible for the actions of third parties to whom you disclose personal or sensitive data, and we have no authority to manage or control third-party requests. If you no longer wish to receive correspondence, emails, or other communications from third parties, it is your responsibility to contact the third party directly.

TRACKING TECHNOLOGIES

Cookies and web beacons
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the website to personalize the site and improve your experience. Your personal data is not collected through the use of tracking technologies when you access the website. Most browsers are set to accept cookies by default. You can remove or reject cookies, but please note that this may affect the availability and functionality of the website. You cannot reject web beacons. However, they can be disabled by rejecting all cookies or by changing your web browser settings to notify you each time a cookie is offered, allowing you to accept or reject cookies individually.

Internet-based advertising
In addition, we may use third-party software to display ads on the website, conduct email marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technologies to manage and optimize your online experience with us. For more information on opting out of interest-based advertising, please see the Network Advertising Initiative opt-out tool or the Digital Advertising Alliance opt-out tool.

Website analytics

We may also work with selected third-party providers, such as Google Analytics and others, to enable tracking technologies and remarketing services on the website through the use of first-party and third-party cookies. This allows us to analyze and track user activity on the website, determine the popularity of specific content, and better understand online activity. By accessing the website, you consent to the collection and use of your data by these third-party providers. We recommend that you review their privacy policies and contact them directly with any questions. We do not share any personally identifiable information with these third-party providers. However, if you do not want information to be collected and used through tracking technologies, you can visit the third-party provider's website or use the Network Advertising Initiative's opt-out tool or the Digital Advertising Alliance's opt-out tool.

Please note that purchasing a new computer, installing a new browser, updating an existing browser, or deleting or otherwise changing your browser's cookie files may also delete certain opt-out cookies, plug-ins, or settings.



▸THIRD-PARTY WEBSITES

This website may contain links to third-party websites and applications that may be of interest to you, including advertisements and external services not affiliated with us. Once you have used these links to leave this website, any information you provide to these third parties is no longer covered by this privacy policy, and we can no longer guarantee the security and confidentiality of your data. Before visiting any third-party websites and providing any information there, you should familiarize yourself with the privacy policies and practices (if any) of the third party responsible for that website and take the measures you deem necessary to protect the confidentiality of your data. We are not responsible for the content or the privacy and security practices and policies of any third parties, including other websites, services, or applications linked to this website.

SECURITY OF YOUR DATA

We use administrative, technical, and physical security measures to protect your personal data. Although we have taken reasonable steps to protect the personal data you provide, we would like to point out that despite our best efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed to be secure from interception or other forms of misuse. All information disclosed online is vulnerable to interception and misuse by unauthorized third parties. Therefore, we cannot guarantee complete security when you provide personal data.

▸CONTROLS FOR DO-NOT-TRACK FUNCTIONS

Most web browsers and some mobile operating systems [as well as our mobile applications] have a Do Not Track (“DNT”) feature or setting that you can enable to signal your privacy preference that data about your online browsing activity should not be monitored and collected. There is currently no unified technological standard for detecting and implementing DNT signals. Therefore, we do not currently respond to DNT browser signals or other mechanisms that automatically communicate your decision not to be tracked online. Should a standard for online tracking be introduced in the future that we are required to follow, we will inform you of this procedure in a revised version of this Privacy Policy.

▸OPTIONS REGARDING YOUR DATA

Account information
You can review or change the information in your account or cancel your account at any time by:
●Log in to your account settings and update your account
●You can contact us using the contact details provided below
At your request, we will deactivate or delete your account and data from our active databases. However, some data may remain stored in our files to prevent fraud, troubleshoot problems, assist with investigations, enforce our terms of service, and/or comply with legal requirements.

Emails and communication
If you no longer wish to receive correspondence, emails or other communications from us, you can unsubscribe as follows:
●Log in to your account and send us your request via message or
●Contact us using the contact details provided below.
If you no longer wish to receive correspondence, emails or other communications from third parties, it is your responsibility to contact the third party directly.

GDPR

If you are a resident of Europe, you have the right to access the personal data we hold about you and to request that your personal data be corrected, updated, or deleted. If you wish to exercise this right, please contact us using the contact details provided below.


CALIFORNIA PRIVACY RIGHTS

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the Site, you have the right to request removal of unwanted data that you publicly post on the Site. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Site, but please be aware that the data may not be completely or comprehensively removed from our systems.

Contact

If you have any questions or comments about this privacy policy, please contact us by email at service@em-smart.com or via live chat.

Wählen Sie Ihre Region

Es sieht so aus, als kämen Sie aus einer anderen Region. Bitte wählen Sie Ihr bevorzugtes Geschäft: